How do you know whether or not a particular piece of communications has been successful?

Well, the aim of communications is to convey information. So if you managed to convey the information you were trying to convey – your communications was successful. If you didn’t – it wasn’t.

So what’s the best way to successfully convey information? By making it as easy to understand as possible.

That’s why you should use simple, clear everyday language in your marketing. Big words and jargon are bad. Pretend you’re marketing to a 10-year-old.